Once a puppy is paid in full, refunds are not available, nor do we accommodate refunds for buyer’s remorse. Please review our health guarantee in our Refunds and Returns Policy page which includes a 30-day money-back health guarantee.

We want every puppy to go home happy and healthy. To ensure that all is well in its new environment, we ask that if possible you get your puppy checked by a vet within 10 days of going home. We also recommend not placing your puppy down on any grass where other dogs have gone to potty until your puppy is seen by a vet. To view the whole health guarantee, please visit the Refunds and Returns page at the bottom of each puppy’s listing.

1. Browse through the puppies and select the puppy you are interested in.
2. You can click on the link to schedule a visit or you can request an in-person visit.
3. You can leave a deposit or make a full payment on our website.
4. Once payment is made, you will be asked to electronically sign the sales agreement and health guarantee.
5. If you just make a deposit, you will need to log in before picking up your puppy to make the final payment. A link to make the final payment will also be in the deposit receipt email. All payments must be completed before you can take your puppy home.

All of our breeders allow deposits to secure a puppy. Your deposit is fully refundable within a 48-hour window. Alternatively, you can transfer the deposit to reserve another puppy

Some of our breeders partner with Trupanion Pet Insurance to offer you a Go Home Day Offer. This is a free 30-day pet insurance policy that must be activated within 24 hours of picking up your pet. Once you make the final payment, you will get an email with all the information you need to sign up.